Shipping policy
Shipping Policy
Where we ship
United States, Canada, United Kingdom, Europe, Australia and New Zealand. Shipping is free on every order. Enter your address at checkout — if we can't reach you, checkout will tell you before you pay, not after.
P.O. Boxes
We can't deliver to P.O. Boxes. A street address is required.
Processing time
Orders are processed and dispatched within 2–3 business days of payment.
Delivery time
6 days after your order ships.
This is the number we plan around, not a best-case number. If your order is going to miss it, we'd rather email you first than have you find out from the tracking page.
Shipping method
Tracked international courier, with final delivery by the postal service or a local carrier in your country.
Tracking
You'll get a tracking number by email once your order ships. If you haven't received one within a few business days, email support@taptint.com.
Damaged on arrival
Photograph the carton and the contents before you do anything else, and email us within 72 hours. We handle the carrier claim, not you.
Lost or not delivered
If tracking shows delivered and you don't have it, tell us within 7 days of the delivery scan and we'll open a carrier trace. If the trace fails, we replace or refund.
Contact